Accessibility Statement
Introduction
The internet currently serves as the largest source of open information for all users, and particularly for users with disabilities. As such, we place great importance on providing equal access to the information presented on our website and ensuring an improved browsing experience for people with disabilities.
We strive to ensure that our digital services are accessible to individuals with disabilities. Significant resources have been invested to make the website as easy and convenient to use as possible, based on our belief that every person has the right to live with equality, dignity, comfort, and independence.
This website’s accessibility implementation has been carried out by the web accessibility company “Nagish BeClick”.
Our website complies, as much as possible, with the requirements of the Israeli Equal Rights for Persons with Disabilities Regulations (Accessibility Adjustments to Services), 2013. Accessibility adjustments were implemented according to the recommendations of the Israeli Standard (IS 5568) for web content accessibility at AA level, and the international WCAG 2.0 guidelines.
The website provides a semantic structure for assistive technologies and supports standard keyboard navigation. For an optimal experience with screen-reader software, we recommend using the latest version of NVDA. Responsibility for accessibility, implementation, and displayed content lies with the website owners and/or their representatives, subject to the software’s Terms of Use and the company’s Privacy Policy.
How Accessibility Works on This Website
This website is operated by an accessibility software solution from “Nagish BeClick“, supported by a dedicated accessibility server. The software enables the website to adhere to WCAG 2.1 Level AA guidelines. The software is subject to the manufacturer’s Terms of Use and Privacy Policy, as well as the website owner’s Privacy Policy.
An accessibility menu is displayed on the website. Clicking the accessibility icon opens the menu, which contains all available accessibility adjustments.
After selecting an adjustment, please allow the page a moment to reload.
The software operates with the following popular browsers: Chrome, Firefox, Internet Explorer 10+, Safari, and Opera.
Accessibility Options in the Menu
Keyboard navigation adjustments
Screen-reader compatibility (including support for assistive technologies such as NVDA and JAWS)
Flashing/animation blocking
Optical character recognition (OCR)
Increase website font size (up to 5 levels)
Voice commands
Color contrast adjustment – dark background
Color contrast adjustment – light background
Website color customization (background, headers, content)
Color-blind mode
Switching fonts to more readable typefaces
Enlarging the cursor and changing its color (black or white)
Zoom view up to approx. 200%
Highlighting links
Highlighting headings
Displaying alternative text for images
Enlarging selected text in a dedicated pop-up window
Displaying website content in a clear, simplified new window
Allowing text input using the mouse
Use of Third-Party Components and Websites
When using third-party components or external websites (such as Facebook, Instagram, YouTube, Twitter, external chat platforms, etc.) that are not under our control, accessibility challenges may arise for users with disabilities which we are unable to correct.
Below are links to accessibility policies of major third-party platforms:
Contact the Accessibility Coordinator
If you encounter any accessibility issues while browsing our website, our accessibility team is available through multiple communication channels. We welcome your feedback.
Please include the following accessibility coordinator details (to be filled in by the business):
Name
Phone number
Email
Mobile number
Address
Businesses without public reception are still required to provide accessibility coordinator contact details.
A link to the website’s contact form may also be added for accessibility-related feedback.
Publication of Physical Accessibility Arrangements
Businesses must publish information regarding their physical accessibility arrangements and update them periodically as needed.
For businesses with multiple branches, accessibility arrangements must be listed for each location.
For businesses located inside a mall or office building, the building’s accessibility arrangements may be used, with a recommendation to include a link to the building’s official accessibility statement.
Even businesses without public reception must publish the accessibility arrangements of their physical premises.
Relevant details may include:
Number of accessible parking spaces at or near the business
Accessible routes to the entrance
Description of entrance doors (including width)
Waiting areas and available seating
Reception/service desk accessibility
Accessible restrooms (on-site or within the building/floor)
Elevators
Assistive listening devices (if available)
Assistive technologies for visual impairments
Additional services (e.g., dining, fitness or leisure facilities, religious services)
Accessibility of the customer service call center
Alternative communication methods (email, fax, WhatsApp, SMS, etc.)
Accessibility training for staff
Accessible information formats and accessible publications
Accessible service procedures (e.g., assistance in form completion, service animals, queue exemptions, etc.)
Accessibility arrangements for events/conferences
Safe rooms and/or emergency stairwells, including emergency alert systems
Any other details relevant to people with disabilities
Disclaimer
Despite our efforts to make all pages on the website fully accessible, some pages may not yet have been adapted, or the appropriate technological solution has not yet been found.
We are continuously working to improve the accessibility of our website as part of our commitment to enabling its use for all users, including people with disabilities.