A leading Contract Manufacturing company is seeking an experienced System Production Support Engineer to serve as the professional authority for engineering support on the production lines.

Key Responsibilities:

Production Support: Providing immediate engineering solutions for complex technical issues arising during assembly and testing. Conducting system-level Root Cause Analysis (RCA) (Hardware, Mechanics, and Cabling).

Process Optimization: Analyzing manufacturing failures and leading improvement processes to increase throughput and reduce cycle times.

ECO Implementation: Technically managing the implementation of Engineering Change Orders on the production line, including updating work instructions, adjusting production fixtures, and supporting transitions to new revisions.

Transfer to Production (NPI): Converting customer data packages into executable production files, including building assembly processes, defining tools/jigs, and briefing technical staff.

Engineering Customer Interface: Direct collaboration with customer R&D and engineering departments to resolve ambiguities in drawings or technical specifications.

Requirements:

Education: B.Sc. in Electronics / Mechanical / Systems Engineering – Mandatory.

Experience: 3+ years as a Production Support Engineer, Product Engineer, or System Engineer in an contract manufacturing environment or multidisciplinary manufacturing plant.

Technical Expertise: Strong knowledge of PCBA (SMT) processes, complex mechanical Box-Build, and cabling.

Information Systems: Experience with ERP systems (Oracle preferred) and high-level Excel proficiency.

Languages: High-level technical English (reading specifications and writing technical reports).

Personal Skills: Ability to make decisions under pressure, proactive mindset (“can-do” attitude), excellent interpersonal skills (interface with production, customers, and purchasing), and strong analytical abilities.